COVID-19 SHIPPING UPDATE

COVID-19 SHIPPING UPDATE

COVID-19 Shipping Update: A message to our Think Coconut family

Our top priority is the health and safety of the shipping department and our customers, the production and fulfillment location in Toronto was completely redesigned to comply with recommended social distancing and guidelines.

What does this mean for you?
  • Processing times may be delayed. Processing times are generally within 3-5 business days* although currently those times vary due to the issues relating to COVID-19 and government orders and the impact to our business. Processing times may also be extended during holidays, launches/re-stocks, limited edition releases and promotions.
  • We will notify you as soon as your order ships or if we foresee any issues with fulfilling your order.
We appreciate your patience and understanding as we work through this together.
Thank you so much for your support!

*Please understand that business days do not include weekends or holidays such as New Year’s Day, Easter, Canada Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, and Christmas.

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